2U IT Infrastructure and Support Internship 2021

2U, Inc., an education management organization headquartered in Maryland, USA, is inviting suitably qualified individuals to submit their application and qualify for its IT Infrastructure and Support Internship programme for 2021. Before applying, take a moment to check the minimum eligibility requirements as well the role description to find out if its a good fit.

2U South Africa is a leading global leader in education technology working in conjunction with well-known universities. The company provides support to, develops and delivers over 250 in-person and digital educational courses as well as graduate degrees, Trilogy-powered training courses, GetSmarter short courses and professional certificates.  

2U IT Infrastructure and Support Internship 2021

The successful candidate will be part of the IT Infrastructure and Support team for the duration of the six-month internship. The team is in charge of developing and managing the technologies that provide optimal learning outcomes for enrolled students in universities that have partnered with 2U. Moreover, the team is responsible for configuring, provisioning, and maintaining external and internal facing software and hardware systems. The duties and responsibilities of the selected intern include, but are not limited to:

  • Assisting new software and application launches
  • Support the team with the rollout of new hardware e.g. switchers, routers, servers, etc.
  • Work closely with stakeholders regarding new requests and place them on priority with system engineers and administrators
  • Conduct routine maintenance work on current IT applications and systems
  • Develop and manage documentation related to internal infrastructure
  • Provide assistance with daily operations as well as ticket triage
  • Help out with admin and clerical tasks as needed

This paid internship runs for a period of six (6) months at 2U’s offices in Cape Town.

 

Who should apply?

The ideal candidate will need to meet the following minimum eligibility requirements to apply::

  • Currently pursuing qualification or a new graduate of a tertiary degree
  • Broad knowledge of basic IT systems, computing  services, Salesforce, Google Apps for Business, and JIRA
  • Comfortable working with engineers and technical administrators, and interpret technical specifications into project plans
  • Solid background in networking hardware and software e.g. firewalls, routers, switches, Wi-Fi security, WAPs, VLANs, subnets, etc.
  • Knowledgeable working with networked printing, VPN, and networked security
  • Exceptional written and verbal communication skills
  • Able to research, read, and understand technical documents
  • Results-driven with a sharp eye for detail
  • Strives to exceed objectives and goals
  • Able to effectively multitask, work closely with colleagues, switch priorities, and flexible

 

What is the selection process?

As an equal opportunity employer, 2U does not discriminate against applicants or employees and assures equal employment opportunities regardless of their color, race, religion, sexual orientation, the nation of origin, disability, creed, or any other group protected by relevant legislation.

 

How do I apply?

Eligible applicants only need to fill out the online application form on 2U’s careers page. Click the link below to access the page then hit the “Apply Now” button.

Apply online for the 2U IT Infrastructure and Support Internship 2021.

 

Application Deadline?

No deadline for submission of applications has been set, but make sure to apply as early as possible.

 

Contact Information

For any further questions about the programme, click here to access 2U’s contact form.

Click on the link to view a PDF copy of the 2U IT Infrastructure and Support Internship 2021 advert.

We are here to provide you an overview of all the latest internships, bursaries, apprenticeships, graduate programmes, learnerships and jobs opportunities that are available for application in South Africa.

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