BDO Junior IT Internship 2022

BDO South Africa is calling on suitable graduates to submit their applications for its Junior IT Internship intake for 2022. Be sure to check the minimum eligibility criteria and competency requirements of the role if you plan on applying.

About BDO South Africa

BDO, or Binder Dijker Otte, is a global network of firms providing tax, public accounting, business advisory and consulting services. As of 2018, BDO is made up of a network of member firms operating in 167 countries and employing more than 97,000 individuals. The company raked in $9 billion in global revenues in 2018. In South Africa, BDO has operations in Johannesburg, Cape Town, Durban, Stellenbosch, Pretoria, and Port Elizabeth. BDO South Africa employs 1,400 professionals.

BDO Junior IT Internship 2022

BDO Junior IT Internship 2022

The Junior IT Internship role is based in BDO’s Durban offices and is set to carry out the following duties and responsibilities:

  • Provide support services in accordance with specific National ICT service catalogue
  • Resolve incidents and issues reported by end users
  • Ensure compliance with SLA in terms of service delivery
  • Capture and archive articles on technical know;edge
  • Fulfill all business requests in the best manner possible (i.e. minimal incidents/reworks)
  • Sustain improvements to satisfy SLA and efficiency targets
  • Carry out proactive maintenance of end-user machines
  • Ensure effective management of requests, incidents, and problem-related requirements
  • Submit service feedback (e.g. repeat incidents, proactive trends, problem areas) to the leadership and management teams

Who should apply?

Applicants must possess these minimum eligibility criteria to qualify for the role:

  • Holds at least an NQF Level 6 IT-related qualification
  • ITIL V3, A+, N+
  • Preferably with no less than 12 months of end-user support within a corporate IT team
  • Performed audio and visual boardroom equipment support
  • Conducted tech support functions for CRM and ERP tools, Office 365, MS Teams Voice, and Skype for Business (2015)
  • Preferably with experience working on ITSM software
  • Exceptional interpersonal, communication, and problem-solving skills
  • Background as an SDI ServiceDesk Analyst is a definite plus

How do I apply?

Applicants who meet the basic requisites of the role will need fill out an online application form on the BDO recruitment portal. Click the link below to get started.

Apply online for the BDO Junior IT Internship 2022.

Application Deadline?

No deadline for submission of applications has been set as of this posting.

Feedback will be limited to shortlisted applicants.

Contact Information

For further enquiries about the programme, click here and fill out the form.

Click the link to view the BDO Junior IT Internship 2022 advert page.

Please do not post any queries if this internship opportunity has already been closed. You may want to view our other graduate programmes, internships, and learnerships that are currently accepting applications.

Don’t miss out on the latest graduate programmes updates. Like us on Facebook and follow @GoCareersSA for more information OR leave a comment below for further inquiries.

We are here to provide you an overview of all the latest internships, bursaries, apprenticeships, graduate programmes, learnerships and jobs opportunities that are available for application in South Africa.

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