CaseWare SA Practice Management Support 2023

CaseWare Africa is currently inviting suitable IT graduates to apply for its Practice Management Support Graduate programme intake for 2023. Be sure to review the minimum eligibility criteria of the role and its duties and responsibilities if you’re interested in applying.

About CaseWare Africa

Established in the early 1990s, CaseWare Africa is one of the leading South African software companies specializing in software solutions – from design, development to deployment – for the financial industry. The company’s auditing and financial reporting software support users in over 170 countries. In Africa, CaseWare is utilized by over 20,000 users from multinational companies, government offices and municipalities.

CaseWare SA Practice Management Support 2023

CaseWare Africa Practice Management Support Graduate Programme 2023

Caseware Africa’s Working Papers Support Internship is a 12-month contract where the goal of the position is to draw on the incumbent’s auditing and accounting acumen in providing technical and product support to clients.

The duties and responsibilities of the successful candidate will include the following:

  • Provide support using various channels and resolve cases of all licensed clients
  • Conduct proactive support calls to ensure client satisfaction
  • Participate in knowledge sharing and create regular Knowledge Articles
  • Ensure compliance to defined support processes and tools by following qualitative and effective case handling
  • Determine and communicate relevant trends or themes to the appropriate channels
  • Direct product or client escalations to the appropriate channel
  • Handle cases in compliance with SLAs, procedures and processes
  • Make sure  to actively engage customers/clients at knowledge-sharing activities

Who should apply?

Candidates who meet the following minimum requirements are eligible to apply:

  • Holds a BTech, BCom. BSc qualification, or National Diploma (at least NQF Level 6) in Information Technology
  • Exceptional academic performance
  • Self-motivated with strong interpersonal skills and a collaborative team player
  • Strong technical and problem-solving skills
  • Good communication skills
  • Effective time management prioritization skills
  • Must have a good knowledge of financial and auditing environments and processes
  • Able to demonstrate initiative and a sharp eye for detail

How do I apply?

Eligible candidates will need to accomplish an online application form on CaseWare’s recruitment page. Click the link below to start the process:

Apply online for the CaseWare Africa Practice Management Support Graduate Programme 2023.

Application Deadline?

No deadline for submission of applications has been set as of this writing.

Contact Information

For any further questions about this internship offering, send an email enquiry to support@casewareafrica.com.

Click the link to view a PDF copy of the CaseWare Africa Practice Management Support Graduate Programme 2023 advert.

Do not post queries if this internship/graduate opportunity is no longer available.

Alternatively, you may view our other internship, graduate programme, and learnerships listings that are currently accepting applications.

Don’t miss out on the latest graduate programmes updates. Like us on Facebook and follow @GoCareersSA for more information OR leave a comment below for further inquiries.

We are here to provide you an overview of all the latest internships, bursaries, apprenticeships, graduate programmes, learnerships and jobs opportunities that are available for application in South Africa.

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