Dell Technologies South Africa is calling on suitable candidates to apply for its Client Technical Support Graduate Programme intake for 2022. Be sure to go over the role’s basic eligibility criteria requirements and job description before applying.
With over 150,000 employees in more than 180 sites around the globe, Dell helps organizations as they transition into multi-cloud services, machine learning, and artificial intelligence. Dell boasts a fully diverse and inclusive team environment. The company is also known to offer excellent employee benefits, flexible work arrangements, career development, and employee resource groups just to name a handful.
Dell SA Client Technical Support Graduate Programme 2022
The successful candidate will be part of the Client Technical Support Team based at Dell SA’s Johannesburg offices working with skilled technical advisors in order to develop and offer solutions that allow customers to maximize IT investment returns, minimize costs, and drive efficiencies.
Duties and responsibilities
- Provide solutions to complex problems for customers
- Log relevant information and make sure customers receive timely updates on the progress of their issues
- Make sure customers are afforded the highest level of respect
- Promote operational excellence by delivering quality closures and proper escalations of issues
- Coach and mentor other team members
Who should apply?
Applicants must be able to satisfy these basic eligibility requirements to apply for the role:
- Completed a Computer Science or any IT-related qualification within the last 12 moths
- Excellent customer focus, work ethic, and phone ethic
- Strong communication skills
- Works calm and composed under pressure
- Excellent troubleshooting and problem-solving skills using diagnostic and operational procedures
Note that this is a general description of the nature of work attributed to the role and may not list all the duties and responsibilities, and requisite skills of the position.
How do I apply?
Eligible candidates will need to register their profile on Dell’s online job application portal to apply. Click on the link to start the process:
No deadline for submission of applications has been set as of this posting.
For more information about the application process, access Dell’s FAQ section.
Click the link to view a PDF copy of the Dell SA Client Technical Support Graduate Programme 2022 advert page.