Discovery Insurance Agent Internship 2022

South African financial services group, Discovery Ltd., is inviting qualified individuals to apply for its Insurance Agent Internship intake for 2022. If you’re interested, be sure to go over the details and minimum eligibility requirements of the role before applying.

About Discovery

Headquartered in Sandton, Discovery Ltd. is a South African financial services company that offers short and long-term insurance, investment, asset management, employee benefits and savings through its many brands and companies. Such companies include Discovery Health, Discovery Insure, Discovery Vitality, Vitality Life, HumanaVitality, and Ping An Health to name a few.

Established in 1992 by Adrian Gore, Discovery Ltd. became JSE-listed seven years later and has expanded its reach from South Africa to the United States, United Kingdom, Australia, Singapore and China.

Discovery Insurance Agent Internship 2022

Discovery Insurance Agent Internship 2022

The successful candidate will be part of the Discovery Central Services team at Discovery Life, a division of Discovery Ltd. which offers a suite of risk assurance products to individual clients. As an Insurance Agent Intern, the successful candidate is to perform the following duties and responsibilities attributed to the role:

  • Attend to outbound and inbound calls and correspondence in service to Discovery Life customers
  • Provide resolutions to queries in the most timely manner
  • Ensure accuracy of statistical data and details of queries
  • Provide product details to clients as per standards and protocols
  • Process service charges, claims administration, and online service quotes
  • Adhere to the first call resolution policy
  • Comply with SOPs and set policies
  • Process claim payments
  • Execute testing plans and procedures to make sure improvements to the business are done accurately
  • Source data and analyze billing issues
  • Process refunds, credit/debit of ex-gratia and carry out ad hoc processes on policies to ensure payments are accounted for
  • Present monthly reports regarding work and statistics

Who should apply?

Only applicants who meet the following minimum eligibility criteria may apply:

  • Holds a diploma or degree in Administration or any equivalent qualification
  • A data analytics qualification is a definite advantage
  • Solid skills in MS Outlook, Excel, Outlook, PowerPoint, or Word
  • No more than a year of administration background from part-time or vacation work is a big plus
  • Preferably with at least six (6) months work experience in an inbound call center environment within the financial industry

How do I apply?

Eligible applicants will need to register an account on the company’s recruitment page in order to apply. Click the link below to get started.

Apply online for the Discovery Insurance Agent Internship 2022

Application Deadline?

No deadline is set for the submission of applications as of this posting.

Contact Information

For more information about this internship, send an email to recruitment_queries@discovery.co.za.

Click on the link to view a PDF copy of the Discovery Insurance Agent Internship 2022 advert page.

If this internship is no longer available, please do not post any queries. You may want to view our other graduate programme, internship, and learnership listings that are currently accepting applications.

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We are here to provide you an overview of all the latest internships, bursaries, apprenticeships, graduate programmes, learnerships and jobs opportunities that are available for application in South Africa.

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